GDPR Compliance Policy
Welcome to flavormealstudio. This policy explains how we collect, use, store, and protect your personal data in compliance with the European Union General Data Protection Regulation (GDPR). By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms described below.
1. Data We Collect
- Email Addresses: When you sign up for our newsletter, order a product, or contact us, we store the email address you provide.
- Cookies: Our site uses first‑party cookies for session management, user preferences, and to enhance your browsing experience. Third‑party analytics cookies (e.g., Google Analytics) may also be set to track website usage.
- Analytics Data: We collect anonymous usage statistics such as page views, bounce rates, and geographic location to improve our services.
2. Legal Basis for Processing
We process your personal data on the following lawful bases:
- Consent: When you voluntarily provide your email address or opt‑in to marketing communications, you give explicit consent. You can withdraw this consent at any time.
- Legitimate Interest: We use data for legitimate business purposes such as improving our website, providing customer support, and ensuring the security of our services. We perform a balancing test to confirm that these interests do not override your rights.
3. Data Protection Measures
We employ industry‑standard safeguards to protect your data:
- SSL Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3.
- Secure Servers: Our hosting environment is protected by firewalls, intrusion detection systems, and regular vulnerability scans.
- Access Controls: Only authorized staff members with a legitimate business need have access to personal data. All staff undergo data protection training.
- Data Minimisation: We retain only the data necessary to fulfil the purposes for which it was collected.
4. Your GDPR Rights
Right to Access
You have the right to request a copy of the personal data we hold about you. This includes the source, purpose, and categories of data.
Right to Rectification
If any of your personal data is inaccurate or incomplete, you can request that we correct it promptly.
Right to Erasure
You may ask us to delete your personal data, provided that we are not required to retain it for legal obligations.
Right to Restrict Processing
In certain circumstances, you can request that we limit how we process your data, such as when you contest its accuracy.
Right to Data Portability
You can obtain your data in a structured, commonly used format and transfer it to another controller.
Right to Object
You may object to the processing of your data for direct marketing or profiling purposes.
Right to Withdraw Consent
You can withdraw consent at any time, which will not affect the lawfulness of processing based on consent before withdrawal.
5. How to Exercise Your Rights
To exercise any of the rights listed above, please contact us via email at [email protected]. In your request, include:
- Your full name and contact details.
- A clear statement of the right you are exercising.
- Any supporting evidence (e.g., order numbers, screenshots).
We will respond to your request within 30 calendar days. If you need a more specific response, we may request additional verification to confirm your identity.
6. Retention Periods
We retain personal data only as long as necessary:
- Email addresses: Retained for up to 5 years after the last interaction unless you opt‑out earlier.
- Cookies: Session cookies are deleted when you close your browser; persistent cookies are removed after 12 months.
- Analytics data: Aggregated data is stored for 12 months; raw data is deleted immediately after analysis.
7. Contact Information
If you have any questions, concerns, or wish to lodge a complaint with a supervisory authority, please use the following contact details:
Data Protection Officer
flavormealstudio
Email: [email protected]
8. Last Updated
Last Updated: April 03, 2026